How to Send Money with Zelle

This minHour will teach you how to send money with Zelle, using the Zelle app. If your bank offers Zelle and you've already installed your bank's mobile app, you can skip this article and instead use your bank app's Zelle transfer tools.


Download and install Zelle from the App Store

or Google Play 

Zelle is a free, money-transfering app that you can use to send money to other people who use Zelle.

  • You can search for “Zelle” in the search bar at the top of your screen (Google Play Store) or in the search tab at the bottom of your screen (App Store). The app developer is listed as “Early Warning Services, LLC.”
  • You can create a Zelle account whether or not your bank uses Zelle; if your bank or credit union uses Zelle, you can skip creating an account. When you first open Zelle, you’ll be prompted to log in with a current account or create an account. Creating an account only requires your basic contact information, a credit or debit card associated with a U.S. based account (like an American Express card), and your email address and phone number. Once you’ve entered this information, you can create your account and start receiving and sending money with Zelle.

Open Zelle.

This app icon looks like a “Z” with a line through it, like a cash symbol ($), that you’ll find on one of your Home screens, in the app drawer, or by searching. However, if you’re still in the app store, you can tap to open the Zelle app.

Tap Send.

You should see this near the top of your screen.

  • If this is your first time using the app, you’ll need to give it permission to access your contacts list.

Tap a contact you want to send money to.

You can also add a new contact by entering a new email address or phone number in the bar at the top of your screen.

  • You might need to pick between sending the money to their email or phone number if they have different accounts set to each.
  • The contact will receive a money sent notification if they have Zelle; if they don’t, your contact will be invited to create a Zelle account.

Enter the amount you want to send.

Use the keypad to enter the amount you want to send to the other person. Different banks have different limits on how much you can send at once, so you should refer to your bank if you plan on sending a large amount of money, but if you don’t connect your Zelle account to a bank or credit union, you don’t have these same stipulations.

Tap Review and then Send.

This sends the selected amount to the recipient. The recipient will receive a notification (via text message or email) letting them know they’ve received a Zelle payment. Once you send the payment, you cannot cancel it unless the recipient does not have a Zelle account.

  • To cancel the payment if the recipient does not have a Zelle account, go to your Zelle activity page, choose the payment you want to cancel, and tap Cancel Payment.

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