Orange’s Pay As You Go plan (also called EE Top Up) lets you reload airtime credits on your phone anywhere, anytime, without any hassle of monthly bills, within Europe. This minHour article will teach you how to top up Orange's Pay As You Go so you can top up on the go.
Using a Website
Go to https://topup.orange.com.
You can use any web browser to enter the recipient’s phone number and send a top-up.
Click the flag (or world symbol).
This will drop down a menu.
Select a country to which the top-up will be sent.
This is where you need to select the country that the phone is registered with, like Spain, France, or South Africa.
Enter the phone number to which the top-up will be sent.
The length of the phone number’s digits refers to the country, so if you don’t have the correct country selected, the phone number may be considered invalid.
Click Top up.
It’s to the right of the country and phone number field.
Enter the top-up amount.
The payment is reflected in Pounds.
Register and pay with your credit card.
You’ll be able to use Visa or Mastercard credit cards.
Using SMS
Open your phone’s messaging app and start composing an SMS.
Creating a new text message varies depending on your phone model but is extremely easy to do using the default messaging app.
- You’ll only be able to do this if you have a credit card registered with your account on the Orange/EE website.
Type in your top-up details.
On the text message field of the messaging app, type in the last four digits of the debit or credit card linked with your Orange/EE account. Follow this with the amount you want to top up (e.g., CR 0123 10).
Send your top-up message.
Type 150 on the recipient text field and press the Send button to confirm sending the message.
- You’ll receive a text message a short moment after you’ve topped up, confirming that your account has been recharged with the amount you specified in the message.
Using a Voucher
Purchase a Top-Up voucher.
If you don’t have a credit or debit card linked to your Orange/EE account, you can walk in and purchase a Top-Up voucher from any store such as Tesco.
- There are many denominations to choose from: £5, £10, £15, £20, £30, £40, and £50.
- The voucher will contain a 16-digit code that’s valid for six months.
Dial 150 on your phone’s keypad.
You will hear a voice recording on the other end requesting you to enter the 16-digit code on the voucher.
- You can also text “VO + [the card’s 16-digit number]” to 150.
Type the voucher code using your phone’s keypad.
When you’re done, press the pound (#) key to enter the code you typed in.
- The value of the voucher you purchased should be credited to your account.
Using an ATM/Cash Machine
Look for any ATM/Cash Machine that has the green Top-Up logo.
Machines that don’t have this logo don’t have the top-up service and not all ATMs offer this service.
Begin using the ATM.
Do this by inserting your card and typing in your PIN like you would normally do when you’re trying to withdraw cash or check your account balance.
Select Mobile Phone Top-Up from the options.
Just press the machine button next to the option to select it.
- This will display a new screen asking you to choose your mobile phone operator.
Select Orange from the options.
Again, just press the machine button beside the option to select it.
Choose the amount you want to top up.
You can choose from £10, £15, £20, £30, £40, and £50; just press the machine button beside the value you want to select it.
Enter the mobile phone number you want to top up.
Use the cash machine’s numeric keypad to do this.
- You’ll be asked to do this twice for confirmation, so just re-enter the phone number when the machine prompts you to do so.
- When you’re done, press the green Enter button beside the keypad.
- A message on the ATM screen will notify you that the top-up is complete. Your Orange phone should be reloaded with the denomination you selected.
- Remove your ATM card when it slides out of the machine and get your receipt if there is one.
Tips
- Always be careful when using cash machines in public. Cover your hand when you enter your account’s PIN.